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Support & service

We won't leave you in the lurch.

Our systems accompany you across the entire lifecycle — with fast technical support, training, software updates and reliable spare-part supply.

Technical hotline

A direct line to our engineers for questions about operation, configuration and faults.

Training

Hands-on training for operators and service technicians — on site or at our premises.

Updates

Regular software updates keep your systems current and secure.

▸ Frequently asked questions

Quick answers

Are your systems retrofittable?
Yes. Our safety and assistance systems can be integrated manufacturer-independently on virtually all common machine types. We assess your case and draw up a retrofit plan.
How quickly will I get spare parts?
We keep common components in stock and ensure availability across the entire product lifecycle. For critical applications we agree individual service levels.
Do you offer on-site training?
Yes, we train operators and service staff both at your site and at our location in Sulz — tailored to your machines.
Do you support certification?
As an engineering partner we guide you through EMC, functional and safety verification to the applicable standards, including documentation.
▸ Contact

Reach us directly

Address
Industriestraße 3
6832 Sulz, Austria
Availability
Mon–Fri 08:00–17:00 · Emergency 24/7

Send a request

We respond within one working day.

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